What We Do/Our Focus:

VectorArtStudio.com specializes in recreating/reconstructing graphic logos for the Promotional Products Industry.

Your expertise is in Sales and ours is in Graphic Arts so leave all the art problems to us. We are able to convert almost any bad art files your customer provides and transform them into beautiful Vector Graphics usable by any industry supplier for your orders.

We understand how frustrating it can get going back and forth between your customers and the suppliers to get usable art for the order. This is where we can help. Our artists have many years of experience in the Promotional Products Industry working in both the supplier and distributor side. With VectorArtStudio.com you’ll never have to worry about getting proper art files for your orders to the supplier again.

Don’t feel stuck paying the outrageous prices the supplier’s art department charges when you have your very own Virtual Art Department in us. The best part is you get to keep the profits you save by choosing us for all your Grapic Art needs.

You'll also get a virtual file cabinet on our servers to store all your art files and order information. We’re here to assist you on all your Graphic Art needs. Just think of us as your Virtual Art Department.

We hope you will give VectorArtStudio chance to prove to you how our functionality, features and ease of use will help eliminate the worries of art files forever.


How It Works?

VectorArtStudio.com specializes in restoring unusable images such as jpegs, bitmaps, tiffs, scans, etc. and converting them into outlined vector graphics for use in the Promotional Products Industry.

To take advantage of our services you will first need to sign-up for an account here. Once you have signed into the site, you can then proceed with creating a new job under "Services". Our artists will then transform your original files into vector art with any changes to PMS color matching, sizing, or typesetting you requested. The art will be promptly completed within the time frame you chose during the job creation process. Once completed, you will receive an email informing you that your vector art file(s) are ready for pick-up. Simply log back into the site to retrieve your completed art.

When you are logged in, a history log with information pertaining to every order placed will be contained within the website. In essence, VectorArtStudio.com will be your "virtual file cabinet" to store information and art files for ALL your orders. You can check back anytime to download finished vector art or see a log of all orders processed to date.


FAQ:

Q: There are so many different jobs to choose from. Which one is right for my order?
A: Choose the job type that best matches your original art file. If in doubt, you can always email the art file to us at art@vectorartstudio.com and one of our artists will respond immediately to your inquiry.

Q : I need to make changes to my original Job Order. How do I do this?
A : Simply log into the website and under the "Job Manager" category select "Job Correction Request". Select the job order and type in the corrections/changes you want done to your job and one of our artists will make the necessary adjustments.

Q : Why is my completed vector art file zipped?
A : We do this in order to reduced the time it takes for those of our customers who are using 56k internet access. The reduced size also allows us to store more files on our servers before we put them into archives.

Q: How do I "unzip" my completed art files?
A : If your computer doesn’t already contain software to uncompress zip files, you can download a free copy at winzip.com

Q : Why is my order on hold?
A : Usually an order is put on hold when there is a discrepancy between the job order selected and the actual job that needs to be performed. If this is the reason, you will receive an email explaining the discrepancy and the way to remedy this. Others times it is because the instructions given with the order need further clarification before our artists can proceed. You will be promptly contacted if this is the case and the order will be placed back into processing immediately after the situation is resolved.

Q : I receive emails from order@vectorartstudio.com, but when I reply to the message why doesn't anyone respond?
A : Emails from order@vectorartstudio.com are automatically generated by the system and sent out when one of our artists makes "notes" regarding the job's order status. When notes are generated it usually means that there is some discrepency with the order or that further clarification is needed. The best way to respond to the message is to log into your account at VectorArtStudio.com and click onto your job/PO no. listed under the "Recent Orders" category. At the top right of the order details page there will be a flashing green Notes button. Click onto "Create/View Notes" to respond and/or see a listing of all previous notes written for this job. By using this online method of communication, ALL notes for the job will be saved and can be reviewed any time thus eliminating the problems of lost/misplaced emails or email delays and errors.